Your 1DataSIM card works in any unlocked device in order to access the Internet at amazing prices. You can purchase a SIM card from authorised resellers, as well as by ordering online. Then, simply activate your SIM, and purchase the data plan that’s best for your data needs and top it up here on our website. The data plan will last for the days indicated on your data plan. If you run out of data, simply top up again online. You can also top up by purchasing a prepaid Top Up Scratch Card from an authorised reseller, then simply activate your SIM, click on Top Up with Scratch Card, and follow the easy steps to redeem your credits for the data plan that you choose.
You can top up your 1DataSIM by purchasing a prepaid Top Up Scratch Card from an authorised reseller, then simply activate your SIM, click on Top Up with Scratch Card, and follow the easy steps to redeem your credits for the data plan that you choose. With this Top Up option, you can easily purchase your data plan without having to use a credit card. You can redeem and use as many scratch cards as you want. Once your scratch card is redeemed, it is non-refundable and non-transferable.
For more information, go to How to Install SIM.
An ICCID number is a unique number that is used to identify your SIM card internationally. You can find your unique ICCID number on the SIM card. Your ICCID number can be found it two places which are shown in green color in the example image. Please keep your SIM card details in a safe place, as you will need it in order to top up your SIM. When topping up, make sure to enter all 19 digits without any spaces.
Yes, activation is required. Just click on Activate my SIM and follow the simple steps to get your SIM activated in no time. Your SIM must only be activated once. After that, you can purchase the data plan of your choice online, pop the sim into your device, and start using the Internet.
Yes. In order to complete any purchases on our website, you will need to set up an account. There are many benefits to setting up an account such as faster checkout, access to your order history, and access to help & support.
You need to check that your phone is not locked to your current provider. If you aren't sure if it is then the simplest way to check this is to put a SIM card from a different operator into your phone and see if it still works. If this works, your phone is not locked. If your phone is locked, you can get it unlocked by your operator or from local phone shops.
Please ensure that your device is unlocked and not tied to a network. There are no restrictions on what device it can be used in. The SIM works with all smartphones, tablets, laptops and mobile broadband devices. You can also insert your SIM into a USB dongle or MiFi mobile hotspot device in order to connect your laptop to receive data.
No, this SIM card is only permitted for data.
If you want to use voice function, we recommend using a Dual Sim phone or a MiFi device. The Dual Sim phone will split the data and voice between the respective SIM cards allowing you to maintain full functionality.
Alternatively using a MiFi device to "tether" the data so that your phone can pick the signal up just like it would pick up a normal WiFi network. Once you switch off data roaming on your phone you can use the data services and maintain normal voice functionality through your handset.
These days, there are a range of apps available such as Skype, WhatsApp and Viber that allow you to use voice and text functionality. You only need a data connection to access these services, so you can use these apps easily with 1DataSIM.
Your 1DataSIM card comes with all SIM types included on one card: Standard SIM, Micro SIM, and Nano SIM. Please read your device's user manual if you are unsure which size you need.
By creating a 1DataSIM account, you can sign in to access your details such as data usage.
Yes! You can activate your SIM from anywhere in the world. Simply do so online by selecting Activate my SIM.
No! You only pay for the plan you choose. There are no hidden fees, no overage fees, no cancellation fees.
Visit our Contact Us page for full details of the various ways you can get in touch with us.
To ensure that we offer the most competitive data plans to our customers, we update our rates as often as possible; for the most up to date information on our data plans, go to Buy a Data Plan to see the latest plans.
Once you have completed your purchase of a data plan, you cannot change your data plan.
Yes! If you have used your data allowance before the end of your data plan period, you can top up again.
As per the terms and conditions, all data allowances will expire as per the period specified in the data plan that you have purchased.
Yes, the expiry details are mentioned on the data plan page.
Depending on the data plan you have purchased, you can use your 1DataSIM in the following countries:
Europe plans: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom
U.S.A. + Europe plans: U.S.A., Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom
U.S.A. + Canada + Europe plans: U.S.A., Canada, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom
Yes! You can top up from anywhere in the world. Top up online and use your SIM card in the countries specified as per the data plan you have purchased.
There are no data caps whatsoever! Use all your data, whenever you want, wherever you want, for the data plan you purchase.
No! There are no hidden fees, pay only for the data plan you choose.
Please send an email to 
with the required details such as ICCID number, name, address, telephone and email associated with your account in order to verify your identity. After verification is complete, we will deactivate the SIM card. In order to get connected again, you will have to purchase a new SIM card and new data plan. 1DataSIM is not liable for any lost or stolen cards. Data is non-refundable and non-transferable.
1DataSIM is not liable for any lost or stolen prepaid scratch cards. Prepaid scratch cards are non-refundable and non-transferable.
Yes. Depending on your device, the settings will vary. Please visit How to Install SIM for more information.
For any device which the SIM is inside, data roaming must be enabled, thus if you are inserting the SIM directly into your smartphone, tablet or laptop then data roaming must be turned ON.
If you are using the SIM card with an external device such as a MiFi to broadcast data to your smartphone, tablet or laptop, we recommend that data roaming is disabled in your phone, but enabled in the MiFi. This is to ensure that you don't accidentally use the Internet on your phone's internal SIM.
1DataSIM is a multi-network SIM. Your SIM will automatically connect to the strongest network in your location. Even when traveling between countries, you don’t have to change any settings on your device. Once it is installed in your device, it will automatically connect to the strongest network in your location.
